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Dossier 06 — Partners (cloud, models, crisis lines, integrators)

Faithful sentence-by-sentence translation of the French master text, aligned line by line; the French text remains the reference.

Master text: holding-seb-docs@a7df2793 · docs/dossiers-publics/en/06_PARTNERS.md

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Absolute rule: ELYSÉA has no partnership today. The providers listed below are technical providers (standard service contract) or public resources. Neither 3114, nor 988, nor any crisis line is a partner.
Identity: ethical cognitive infrastructure embeddable through an SDK. ELYSÉA is neither a companion, nor a chatbot, nor a coach, nor a therapist, nor a wellness product, nor a medical device.


A. Cloud and hosting

Their problemPlatforms publish a written sharing of responsibilities: they secure the infrastructure, the customer secures its application [S-PLT-03] [S-PLT-04].
What ELYSÉA uses (providers, not partners)Google Cloud / Firebase (elysea-core:firebase.json:4@a5b9780e: europe-west9); AWS Bedrock eu-west-3 (elysea-core:functions/src/core/llm/classifierClient.ts:121@a5b9780e); Supabase; Stripe; Resend (DPIA §0.2, holding-seb-docs:docs/juridique/AIPD_ELYSEA_2026-09-30.md:42@8560b37)
What is missingArt. 28 contracts signed with each of them (DPIA measure M-J1, holding-seb-docs:docs/juridique/AIPD_ELYSEA_2026-09-30.md:465@8560b37).
Open programmesAWS Activate (credits): see funder sheet F10.
Next stepArchive the accepted processing agreements and the regions (sheet holding-seb-docs:docs/juridique/fiches/F-J1_CONTRATS_SOUS_TRAITANTS.md:1@8560b37).

B. Model providers

Their problemThey publish per-version cards and safety evaluations [S-PLT-05] [S-PLT-06], but their integrating customers remain responsible for the use. The European AI Office oversees general-purpose models; the GPAI code of practice targets model providers [S-DRT-14] [S-DRT-16].
What ELYSÉA brings themA model-independent layer, routable to four families (elysea-core:functions/src/core/byok/byokAllowlist.ts:10-15@a5b9780e): their customers can add control and trace without changing model.
ObjectionYou degrade our model through over-refusal. → Over-refusal is measured per arm (elysea-tests-e2e:audits/PROTOCOLE_CAMPAGNE_4BRAS_3TIRS_SCELLE_2026-08-28.md:323@c9898dd3): to be measured — campaign in progress.
What is missingBYOK not wired (elysea-web:src/lib/publicFacts.ts:66-67@00c9c89).
Next stepNone. No partner approach as long as BYOK is not proven and the results are not published.

C. Crisis lines

What ELYSÉA doesDisplays the public numbers of 14 countries across 11 types of emergency (elysea-core:functions/src/core/safety/emergencyDirectory.ts:17-29@a5b9780e); FR mental health: 3114 (elysea-core:functions/src/core/safety/emergencyDirectory.ts:67@a5b9780e); US: 988 (elysea-core:functions/src/core/safety/emergencyDirectory.ts:142@a5b9780e). The sources of the numbers are cited in the file.
What ELYSÉA does not doNo partnership, no call transfer, no data sharing, no call triage (DPIA, Annex III 5 d) not met, holding-seb-docs:docs/juridique/AIPD_ELYSEA_2026-09-30.md:560@8560b37).
Their likely problemBeing displayed by AI tools without having been informed; California law SB 243 already requires referral to “a suicide hotline or crisis text line” and reports [S-EDU-05].
DecisionNo mention of any line as a partner, anywhere. If a line asks for it, ELYSÉA removes or changes the display of its number.
Next stepAfter the results are published: inform the displayed lines in writing of how their number is presented (fixed text, context), without soliciting a partnership. No contact by this mission.

D. Integrators (IT services firms, agencies, publishers)

Their problemDelivering to their customers an AI that can be defended before the DPO, the CSE and the insurer (dossiers 02 and 03).
What ELYSÉA brings themSDK @elysea/core (elysea-sdk:packages/core/package.json:2-3@5ff4916), integration guide (elysea-sdk:GUIDE_INTEGRATION_CONSTRUCTEUR.md:13@5ff4916), per-response attestation (P-08).
ObjectionsNo partner programme, no margin. → Correct. No programme exists; the integrator invoices its integration, its customer pays the public grid.
Next stepTest integration (500 interactions per month, elysea-web:src/lib/publicFacts.ts:36@00c9c89).

Matrix: what a partner may say publicly

They may sayThey may not say
We use ELYSÉA (after a contract)ELYSÉA partner, ELYSÉA certified
ELYSÉA displays the public emergency numbersELYSÉA is linked with 3114 / 988

Dossier sources

S-PLT-03 · S-PLT-04 · S-PLT-05 · S-PLT-06 · S-DRT-14 · S-DRT-16 · S-EDU-05